[1]: http://www.helenmartin.com/
[Helen][1] and I have not been able to post lately because we’re suffering a severe case of Pass The Buck Crossfire, where both the phone company and the ISP say “it’s not our fault your DSL is down.” Down for three days now. Seriously. Ugh.
**UPDATE:** For a few glorious hours yesterday, it was working. In fact, working better (faster) than ever. This only after a lot of time on the phone and getting a “Tier 2” support person who herself had to go to “Tier 3”. But, alas, I woke up this morning to no connection. Back to the phones.
If one more tech person asks me if I have rebooted my modem, you will need to visit me in prison.
Not a fun situation. We, at the office, have been playing this game with our long-distance telephone service. The local phone company claims it’s not their fault and the long-distance carrier doesn’t seem to understand the problem. Their customer service folks are nice but extremely unhelpful or unknowledgeable. Time to start your own phone/dsl service, Ken!